Urcustomhub Shipping Policy

Welcome to Urcustomhub! We are committed to providing you with transparent and straightforward shipping policies to ensure a smooth and satisfying shopping experience. Below you will find detailed information about our shipping times, methods, costs, and other related policies.

1. Order Processing Time

After you place an order with Urcustomhub, please allow us 0 - 3 business days to process your order. Processing time includes order verification, customization (if applicable), quality checks, and packaging.

2. Shipping Methods

We offer standard shipping method to accommodate your needs:

• Standard Shipping: Our standard shipping option typically takes 3 - 5 business days for delivery, depending on your location.

Please note that shipping times may vary based on your location, the product(s) you've ordered, and any customization involved.

3. Shipping Costs

• Shipping costs are a flat rate of $7.99.
• For orders valued over $59.99, shipping is free.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and delivery progress of your package.

5. International Shipping

UrCustomHUB ships to the following international destinations: United States, Canada, United Kingdom, Australia, France, Germany, Ireland, and New Zealand. Please be aware that customs duties, taxes, and fees may apply depending on your location. These charges are the responsibility of the recipient and are not included in the shipping cost.

6. Shipping Delays

While we make every effort to ensure timely delivery, please be aware that unforeseen circumstances, such as weather, customs delays, or other factors beyond our control, may occasionally lead to shipping delays. We appreciate your patience in such situations.

7. Shipping to Multiple Addresses

If you wish to ship items in your order to multiple addresses, please place separate orders for each shipping address.

8. Order Changes and Address Updates

Address Accuracy: Please ensure the shipping address provided is complete and accurate. Inaccurate or incomplete addresses may lead to delivery delays, returned packages, or additional charges for re-shipment. If you realize the address is incorrect after placing your order, contact us immediately at service@urcustomhub.com. We will do our best to accommodate changes before the order is dispatched but cannot guarantee changes once processing begins. For packages returned due to incorrect addresses provided by the customer, re-shipment can be arranged at the customer's expense.

9. Do You Offer Delivery To Military APO/FPO Addresses?

Unfortunately, we do not support deliveries to military APO/FPO addresses.

10. Lost or Stolen Packages

Urcustomhub is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If you encounter issues with delivery, please contact the carrier directly or our Customer Support team, and we will assist you in resolving the matter to the best of our ability.

11. Contact Us

If you have any questions or require further assistance regarding our Shipping Policy, please do not hesitate to contact our Customer Support team at service@urcustomhub.com. We are here to ensure a smooth and reliable shipping experience for you.

Policy Updates

Please note that our Shipping Policy is subject to change and may be updated periodically to reflect changes in our practices, legal requirements, or shipping partners' policies. We encourage our customers to review our Shipping Policy regularly to stay informed about our current practices. Any changes will be effective immediately upon posting to this page. Your continued use of our services after any changes signifies your acceptance of these changes.

Thank you for understanding, and we appreciate your business.