Privacy Policy

Welcome to Urcustomhub's Privacy Policy. Your privacy and the security of your personal information are of utmost importance to us. This policy outlines how we collect, use, disclose, and protect your data when you interact with Urcustomhub, whether by using our website, mobile app, or other services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: This may include your name, email address, shipping address, and payment information when you make a purchase.

• User Content: Any content you create or submit, such as design files and customization choices, may be collected and stored to fulfill your orders.

• Device Information: We collect information about the device you use to access our services, including IP address, browser type, and operating system.

• Usage Information: We gather data on how you interact with our website and services, such as pages visited, products viewed, and the duration of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and fulfill your orders, including shipping and payment processing.

• Customer Support: To respond to your inquiries, provide assistance, and resolve issues related to our products and services.

• Personalization: To tailor your experience, recommend products, and provide relevant content.

• Analytics: To analyze user behavior, improve our website, and enhance our offerings.

• Marketing: With your consent, to send promotional materials, newsletters, and updates about our products and promotions.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your data with third-party service providers who assist us in fulfilling orders, providing customer support, or conducting analytics.

• Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.

4. Your Choices

You have certain rights regarding your data:

• Access and Correction: You can access and edit your personal information through your account settings.

• Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails.

5. Data Security

We employ industry-standard security measures to safeguard your data, but no method of transmission over the internet is entirely secure. We cannot guarantee the security of your information.

6. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a revised Privacy Policy on our website.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Urcustomhub

18 Union Road, Wealthy Village,

Chancheng District, Foshan City

Guangdong Province

Email: service@urcustomhub.com

Thank you for trusting Urcustomhub with your customization needs. Your privacy is essential to us, and we are committed to protecting your personal information and providing a secure and enjoyable shopping experience.